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How to evaluate SaaS Providers
Article ID: #1065

Reliability:

Since SaaS applications are delivered via the Internet and a multi-tenant shared infrastructure, there are many failure points that can create a service outage. Large spikes in usage, denial of service attacks, application upgrades, or hardware failure can bring the system down unexpectedly for all end-user organizations. In addition, scheduled maintenance, upgrades and downtime occur at the vendor's discretion, and not when most convenient for a particular end user organization. This creates significant reliability concerns for mission critical business applications.

 

“How reliable is Servora?”  Contact Servora to find out!

Performance:

On-demand applications don't offer predictable performance and cannot be tuned for the needs of individual end user organizations. Slow WAN connections or spikes in usage can cause sluggishness. A shared infrastructure means that all users and organizations receive the same service levels. There are no mechanisms to individually tune the applications’ performance for organizations that have unique requirements such as many remote offices connected on slow Internet connections.

 

“Can Servora address this performance issue?”  Contact Servora to find out!

Security:

In addition, many organizations have legitimate security concerns. End user organizations must trust that on-demand vendors are keeping their data secure by protecting data from internal threats such as limiting access to specific vendor employees that have been effectively screened, protecting data from external threats such as hackers, and reliably backing up, archiving, and recovering data as necessary.


“How secure is Servora’s SaaS ERP?” Refer to Servora’s Security Statement to find out!

 

 

Is Servora up for these challenges?

 


About Servora
Servora uses cloud computing technology to deliver CRM, ERP, Accounting, and Ecommerce applications via SaaS to small and mid-sized businesses.  See a list of solutions that Servora offers.